Customer Support Specialist

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time
Job Title: Customer Support Engineer

We are seeking a highly motivated and customer-focused Customer Support Engineer to join our team at Zoho Corporation B.V. in the European market.

This is an exciting opportunity for a dynamic and ambitious individual to gain valuable experience and grow within our organization.

About Us

Zoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions. We believe in experimentation, iteration, and following our instincts to solve problems through global collaboration.

As a Customer Support Engineer, you will be part of a talented team that is revolutionizing the way businesses operate.

Key Responsibilities
  • Learn and master Zoho's suite of SaaS products to become a product expert.
  • Assist European customers via phone, chat, and email, addressing inquiries, troubleshooting issues, and providing product guidance.
  • Collaborate with cross-functional teams to ensure prompt resolution of customer concerns.
  • Maintain accurate and detailed records of customer interactions and resolutions.
  • Contribute to the creation and improvement of support documentation.
Requirements
  • Full professional proficiency in English.
  • 5+ minimum total experience required with 1-3 years of hands-on experience included.
  • Understanding of software programs; prior experience with SaaS products is an advantage.
  • Ability to learn quickly and adapt to evolving product features.
  • Excellent problem-solving and analytical skills.
  • Comfortable working in an office environment.
Benefits
  • Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role.
  • Supportive and inclusive work environment.
  • Opportunity to work with a global team and contribute to the growth of a leading technology company.

The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.

We are an equal opportunities employer and welcome applications from all qualified candidates.



  • Milton Keynes, Milton Keynes, United Kingdom Redline Group - Specialist Recruitment for Technology & Electronics Companies Full time

    Job Title: Customer Service Support SpecialistWe are seeking a highly motivated and meticulous Customer Service Support Specialist to join our rapidly growing team in Milton Keynes, Buckinghamshire.This is an excellent opportunity for a Customer Service Support Specialist with SAGE experience to deliver expert advice, co-ordinate technical issues, and...


  • Milton Keynes, Milton Keynes, United Kingdom Getronics Full time

    Job Summary:We are seeking a skilled Customer Support Specialist to join our team at Getronics. As a key member of our Customer Incident Centre, you will be responsible for ensuring timely solutions to semi-technical problems for our customers.Key Responsibilities:Manage customer support calls and provide effective follow-up to ensure customer...


  • Milton Keynes, Milton Keynes, United Kingdom Previan Technologies, Inc. Full time

    Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a critical role in providing technical support to our customers, ensuring their smooth experience with our wireless condition monitoring technology.Main ResponsibilitiesProvide technical support to customers via phone, email,...


  • Milton Keynes, Milton Keynes, United Kingdom Sikla Group Full time

    Sikla Group Job DescriptionAbout UsSikla is a leading European specialist in support solutions and fastening systems. With over 50 years of experience, our products are used in more than 40 countries worldwide.We prioritize a respectful and family-oriented work environment, encouraging innovative thinking and initiative.Job Title: Customer Service Support...


  • Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    About the RoleXero is a cloud-based accounting platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. As a Customer Experience Specialist, you will play a key role in providing exceptional support and guidance to our customers, helping them get the most out of Xero.Key ResponsibilitiesProvide quality service to...


  • Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

    Job Title: Customer Support EngineerWe are seeking a highly motivated and customer-focused Customer Support Engineer to join our team at Zoho Corporation B.V. in Europe. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction, and driving business growth.About the RoleThis...


  • Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

    Job Title: Customer Support EngineerWe are seeking a highly motivated and customer-focused Customer Support Engineer to join our team at Zoho Corporation B.V. in Europe. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction, and driving business growth.About the RoleThis...


  • Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

    Job Title: Customer Support EngineerWe are seeking a highly motivated and customer-focused Customer Support Engineer to join our team at Zoho Corporation B.V. in Europe. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction, and driving business growth.About the RoleThis...


  • Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

    Job Title: Customer Support EngineerWe are seeking a highly motivated and customer-focused Customer Support Engineer to join our team at Zoho Corporation B.V. in Europe. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction, and driving business growth.About the RoleThis...


  • Milton Keynes, Milton Keynes, United Kingdom Parkside Recruitment Full time

    Job OpportunityMobile Customer Support Engineer – Digital Security & TechnologyWe are seeking a skilled Mobile Customer Support Engineer to join our clients innovative team in the digital currency and security technology sector. This role is critical to ensuring optimal performance of customer systems, maintaining equipment, and providing expert support in...


  • Milton Keynes, Milton Keynes, United Kingdom Parkside Recruitment Full time

    Job OpportunityMobile Customer Support Engineer – Digital Security & TechnologyWe are seeking a skilled Mobile Customer Support Engineer to join our clients innovative team in the digital currency and security technology sector. This role is critical to ensuring optimal performance of customer systems, maintaining equipment, and providing expert support in...


  • Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    About the RoleXero is a leading cloud accounting platform that empowers small businesses and their advisors to thrive. As a Customer Experience Specialist, you will play a vital role in delivering exceptional support and guidance to our customers, helping them get the most out of our platform.Key ResponsibilitiesProvide timely and accurate support to...


  • Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    About the RoleXero is a leading cloud accounting platform that empowers small businesses and their advisors to thrive. As a Customer Experience Specialist, you will play a vital role in delivering exceptional support and guidance to our customers, helping them get the most out of our platform.Key ResponsibilitiesProvide timely and accurate support to...


  • Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

    About Zoho Corporation B.V.Welcome to Zoho Corporation B.V., a leading provider of cloud-based software and services. We empower businesses worldwide with innovative solutions, transforming the way organizations operate in the digital age.Our organization is privately held and deeply committed to solving problems through global collaboration. We believe in...


  • Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

    About Zoho Corporation B.V.Welcome to Zoho Corporation B.V., a leading provider of cloud-based software and services. We empower businesses worldwide with innovative solutions, transforming the way organizations operate in the digital age.Our organization is privately held and deeply committed to solving problems through global collaboration. We believe in...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Milton Keynes, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Milton Keynes, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    About the RoleXero is a leading cloud accounting platform that empowers small businesses and their advisors to thrive. As a Customer Experience Specialist, you will play a vital role in delivering exceptional support and guidance to our customers, helping them get the most out of Xero.Key ResponsibilitiesProvide timely and accurate support to customers via...


  • Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    About the RoleXero is a leading cloud accounting platform that empowers small businesses and their advisors to thrive. As a Customer Experience Specialist, you will play a vital role in delivering exceptional support and guidance to our customers, helping them get the most out of Xero.Key ResponsibilitiesProvide timely and accurate support to customers via...

  • IT Support Specialist

    2 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom Oxfordshire City Council Full time

    **About the Role**We are seeking a talented IT Support Specialist to join our team at Oxfordshire City Council. As an IT Support Specialist, you will provide technical support and guidance to our customers via various engagement channels.Key Responsibilities: • Providing technical support and guidance to customers• Troubleshooting technical issues with...