Retail Operations Specialist

3 hours ago


Southampton, Southampton, United Kingdom Charles Tyrwhitt Full time

We're searching for a highly motivated Supervisor to lead our sales team at Charles Tyrwhitt's West Quay Shopping Centre store. As a key member of our leadership team, you'll play a vital role in driving sales performance and delivering exceptional customer service.

About the Role

This full-time position requires flexibility to work on weekdays and weekends, with a competitive salary of £38,000 - £42,000 per annum, depending on experience. In return, you'll enjoy a range of benefits, including a quarterly bonus scheme, uniform allowance, and access to our Tyrwhitt Academy training programme.

Your Key Responsibilities
  • Coaching and mentoring the sales team to achieve sales targets
  • Ensuring high standards of customer service
  • Managing operational, compliance, and admin tasks
  • Leading by example and promoting colleague engagement
What We're Looking For

We're seeking someone with previous retail experience, preferably with some exposure to store management. You'll be a natural leader with excellent communication and interpersonal skills, able to motivate and inspire others to achieve their best.



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