Receptionist (Critical Care) - Front Desk Coordinator
2 months ago
An exciting opportunity has arisen for a part-time Receptionist to work as part of the Critical Care Multi-Disciplinary Team, providing intensive and high-dependency care to patients across both South Tyneside and Sunderland sites.
Main Responsibilities- To provide a high-quality reception service and care to relatives attending the Critical Care units.
- To support the Critical Care team in undertaking all administrative duties required by the clinical team on either Sunderland or South Tyneside site.
- Responsible for receiving, assisting and directing relatives/carers/other healthcare professionals in accessing the Unit in a courteous, efficient and effective way.
- Provide general assistance to the wider Multi-Disciplinary Team (MDT) and project a positive and friendly image to relatives and other visitors, either in person or via communication.
- To comply with the Trust's vision, values and behavioural compact.
This is an exciting opportunity to join our team and contribute to the delivery of high-quality patient care. As a Receptionist, you will play a vital role in ensuring that relatives and visitors receive a warm and welcoming service.
Requirements- Proven prior customer services experience.
- Ability to prioritize tasks and communicate effectively with patients and colleagues.
- Basic skills of empathy and reassurance.
- Good keyboard skills and ability to use email system and document clearly.
- Basic understanding of health and safety requirements in a patient environment.
- General understanding of confidentiality requirements in a healthcare setting.
As a member of our team, you will have access to a range of benefits, including opportunities for career development and training. We are committed to providing a supportive and inclusive work environment, where you can thrive and make a real difference to the lives of our patients and their families.
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South Shields, South Tyneside, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full timeJob SummaryAn exciting opportunity has arisen for a part-time Receptionist to work as part of the Critical Care Multi-Disciplinary Team, providing intensive and high-dependency care to patients across both South Tyneside and Sunderland sites.Main ResponsibilitiesTo provide a high-quality reception service and care to relatives attending the Critical Care...
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South Shields, South Tyneside, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full timeJob SummaryAn exciting opportunity has arisen for a part-time Receptionist to work as part of the Critical Care Multi-Disciplinary Team, providing intensive and high-dependency care to patients across both South Tyneside and Sunderland sites.Main ResponsibilitiesTo provide a high-quality reception service and care to relatives attending the Critical Care...
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