Receptionist (Critical Care) - Front Desk Coordinator
2 months ago
An exciting opportunity has arisen for a part-time Receptionist to work as part of the Critical Care Multi-Disciplinary Team, providing intensive and high-dependency care to patients across both South Tyneside and Sunderland sites.
Main Responsibilities- To provide a high-quality reception service and care to relatives attending the Critical Care units.
- To support the Critical Care team in undertaking all administrative duties required by the clinical team on either Sunderland or South Tyneside site.
- Responsible for receiving, assisting and directing relatives/carers/other healthcare professionals in accessing the Unit in a courteous, efficient and effective way.
- Provide general assistance to the wider Multi-Disciplinary Team (MDT) and project a positive and friendly image to relatives and other visitors, either in person or via communication.
- To comply with the Trust's vision, values and behavioural compact.
This is an exciting opportunity to join our team and contribute to the delivery of high-quality patient care. As a Receptionist, you will play a vital role in ensuring that relatives and visitors receive a warm and welcoming service.
Requirements- Proven prior customer services experience.
- Ability to prioritize tasks and communicate effectively with patients and colleagues.
- Basic skills of empathy and reassurance.
- Good keyboard skills and ability to use email system and document clearly.
- Basic understanding of health and safety requirements in a patient environment.
- General understanding of confidentiality requirements in a healthcare setting.
As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. We offer a competitive salary and benefits package, as well as a range of flexible working arrangements to support work-life balance.
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South Shields, South Tyneside, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full timeJob SummaryAn exciting opportunity has arisen for a part-time Receptionist to work as part of the Critical Care Multi-Disciplinary Team, providing intensive and high-dependency care to patients across both South Tyneside and Sunderland sites.Main ResponsibilitiesTo provide a high-quality reception service and care to relatives attending the Critical Care...
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South Shields, South Tyneside, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full timeJob SummaryAn exciting opportunity has arisen for a part-time Receptionist to work as part of the Critical Care Multi-Disciplinary Team, providing intensive and high-dependency care to patients across both South Tyneside and Sunderland sites.Main ResponsibilitiesTo provide a high-quality reception service and care to relatives attending the Critical Care...
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South Shields, South Tyneside, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and customer-focused Receptionist to join our Critical Care team at South Tyneside and Sunderland NHS Foundation Trust. As a Receptionist, you will be the first point of contact for relatives and visitors, providing a warm and welcoming service while ensuring the smooth operation of the unit.Key...
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South Shields, South Tyneside, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled and compassionate Receptionist to join our Critical Care team at South Tyneside and Sunderland NHS Foundation Trust. As a Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our patients and their families.Main ResponsibilitiesAs a Receptionist, your key...
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