Quality Administrator
3 weeks ago
Quality Administrator
At Priory Group, we are seeking a highly skilled Quality Administrator to join our team. This role is responsible for supporting a patient safety culture and promoting learning from incidents and complaints.
Key Responsibilities:
- Support with investigations and reviews, including serious incidents, thematic reviews, whistleblowing and complaints.
- Monitor patient experience across the site, review themes, and support the changes to practice and policy in response to this.
- Work with Senior Management Team to review service improvement plans, and quality performance indicators and assist in having an agreed set of objectives with SMART measures.
- Ensure robust recording, monitoring and tracking of CQC notifications, 24/72hr reports and TIR/SI reviews.
- Coordinate responses to patient complaints in accordance with Complaints Policy.
About Us:
Priory Group is a leading provider of mental health services, offering individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.
What We Offer:
We offer a range of benefits, including competitive salary, comprehensive training and development opportunities, and a supportive work environment.
How to Apply:
If you are a motivated and organized individual with a passion for quality and patient safety, please submit your application.
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