Quality Administrator

3 weeks ago


Attleborough, Warwickshire, United Kingdom Priory Group Full time

Quality Administrator

At Priory Group, we are seeking a highly skilled Quality Administrator to join our team. As a Quality Administrator, you will play a vital role in supporting our patients and ensuring that our services meet the highest standards of quality and safety.

Key Responsibilities:

  • Support a patient safety culture and promote learning from incidents and complaints
  • Monitor patient experience across the site, review themes, and support changes to practice and policy in response to this
  • Work with Senior Management Team to review service improvement plans and quality performance indicators
  • Ensure robust recording, monitoring, and tracking of CQC notifications, 24/72hr reports, and TIR/SI reviews
  • Coordinate responses to patient complaints in accordance with Complaints Policy

About Us:

Priory Group is a leading provider of mental health services, offering individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term, and respite mental healthcare.

What We Offer:

We offer a range of benefits, including competitive salary, comprehensive training, and opportunities for career development.


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