Senior Business Solutions Analyst

5 days ago

Liverpool, Liverpool, United Kingdom Hill Dickinson Full time

About the Role

Hill Dickinson is seeking a highly experienced Senior Business Analyst to lead our Business Analysis team and drive change and improvements within the team. As a key point of contact for the team with other teams, you will ensure a consistency of process and documentation within the Business Analysis team.

Key Responsibilities

  • Lead the Business Analysis team and drive change and improvements within the team
  • Be the key point of contact for the team with other teams
  • Ensure a consistency of process and documentation within the Business Analysis team
  • Provide support to other Business Analysts in the team both on projects and as Business Analysts
  • Mentor less experienced members of the Business Analyst team
  • Carry out the role of Business Analyst on projects covering analysis, documentation, testing, training, and support

Requirements

  • Demonstrate knowledge and application of Lean Six Sigma practices to ensure continuous improvement process mapping of business activities
  • Lean Six Sigma data approach and high level of understanding data to evidence areas of opportunity and measure success
  • Demonstrate a high level of experience of business analysis practices and documentation including analysis and investigation
  • Able to work on the most complex Hill Dickinson project as either the sole Business Analyst or the lead Business Analyst
  • Able to lead a team of Business Analysts to improve project processes and documentation and help develop team members
  • Strong working knowledge of MS Word and MS Excel
  • Demonstrable experience of requirements gathering, workshop delivery, process mapping, and gap analysis
  • Able to demonstrate experience in stakeholder management in a complex stakeholder environment
  • Ability to understand and respond to user needs in a rapidly changing business environment
  • Excellent communication skills
  • Able to demonstrate tact and diplomacy when liaising with stakeholders
  • Excellent analytical and problem-solving skills
  • Able to work independently and as part of a team

Desirable

  • Previous involvement in complex data migrations
  • Previous experience working on upgrade projects (systems & technical infrastructure)
  • Working with integrated systems
  • Knowledge of the legal sector and legal sector software systems or knowledge of insurance sector business processes, software systems, or knowledge

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