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Senior Fleet Operations Manager
2 months ago
We are seeking a highly skilled and experienced professional to lead our fleet operations in Mexico as a Managing Director. This is a senior leadership position that requires overall responsibility for driving the company's strategic direction and operational excellence.
As the Managing Director, you will oversee various departments, manage key performance indicators, and work closely with the executive team to align business goals with successful execution. Your role involves making critical decisions, fostering innovation, and ensuring the organization's growth while upholding Moove's values and standards.
Key Responsibilities- Manage relationships with local partners and build and manage high-performing teams.
- Develop and implement launch and operational strategies to ensure Portfolio Management Framework (PMF) compliance.
- Collaborate with the Strategy & Planning team to devise pricing and product strategies.
- Setup and scale Moove's business operations in the geography, ensuring fleet operations are in compliance with local and state rules and regulations.
- Handle escalations and manage conflict resolutions with customers, ensuring a high level of customer service.
- Plan, process, and execute approved vehicle purchases through partner OEMs.
- Monitor driver behavior and analyze data to increase business operational efficiency.
- Lead deployment and quality of supply chain (MooveDriver partners) and collaborate with marketing teams to initiate creative local strategies and user growth campaigns.
- Degree in Logistics, Mechanical Engineering, or Management.
- Prior team management experience of team sizes 35 people at least.
- Ideally 10 years of similar experience in consulting operations across fleet, ride-hailing, logistics, or supply functions in startups.
- Excellent communication skills in Spanish and English.
- Strong negotiation and organizational skills.
- Analytical mindset and good problem-solving skills.
- Candidates will be subject to analytical tests prior to interviews.
- Candidates must be tech-savvy and data-centric.
- MBA will be preferred but not a mandatory requirement.
Moove is a mobility asset finance company and is Uber's preferred fleet partner. Our vision is to democratize vehicle ownership and empower mobility entrepreneurs worldwide.
We are a collaborative, positive, curious, and engaged team that thinks fast, works smart, laughs often, and is looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.
Moove is strongly committed to diversity within its community and welcomes people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
