Lead Quality Assurance Specialist

2 weeks ago

Nationwide, United Kingdom NHBC Full time
Job Summary

We are seeking a highly skilled and experienced Lead Internal Quality Assurer to join our team at NHBC. As a key member of our quality assurance team, you will be responsible for ensuring the highest standards of quality and compliance in our education and training programs.

Key Responsibilities
  • Assure a high standard of relevant assessment and teaching delivered by our teams for both apprenticeships and standalone awards.
  • Support colleagues in the development and ongoing review of processes and standards to maintain Awarding Bodies approval, meet Ofsted guidelines and ESFA funding compliance.
  • Maintain a caseload of internal verification and coordinate the work of others, oversee sampling plans for internal and consultant staff, and complete observations and quality checks of assessment and teaching.
  • Provide qualitative, constructive feedback and suggested best practice to staff and their managers.
  • Develop and deliver effective staff training development related to quality and compliance.
  • Maintain training and quality improvement plans, implementing findings, monitoring long-term suitability, and adjusting for changes to regulatory or sector needs.
  • Maintain NHBC's accreditations, including ESFA, OFSTED, CITB, NVQ Awarding Organisations, and other bodies as appropriate.
  • Act as mentor lead for new assessors completing induction programs and assessor/internal verifier awards.
  • Support the management, monitoring, and fair distribution of work amongst internal verifiers both on the compliance and quality team and peer-to-peer verification taking place throughout the department.
  • Ensure that NHBC's qualifications centre manuals and other relevant policies remain current, incorporating changes to policy or rules amendments as required.
Requirements
  • Proven experience conducting internal verification of qualifications assessment or quality of education delivery, including investigation, analysis, and providing feedback.
  • Extensive experience in assessment delivery and/or training delivery within the construction industry.
  • Experience with Learning Assistant ePortfolio system.
  • Thorough problem-solving ability and investigative approach.
  • Detailed knowledge of Apprenticeship Standards, including End Point Assessment requirements, funding regulations, and learner eligibility.
  • Extensive technical knowledge of house building and the governing legislative framework it works within.
  • Experience working for a commercial Independent Training Provider, working with external educational organisations and regulators.
  • Able to ensure compliance with Awarding Organisation/Funding agencies requirements (where applicable).
  • Fully conversant with Word, Excel, PowerPoint, Outlook, and video conferencing with Teams, Zoom, Visio, and Windows operating systems.
  • Relevant assessment qualifications, such as D34, V1, TAQA (practical application) Level 4 award in Quality Assurance.
  • Relevant construction industry qualification at level 6, such as Construction Management Degree, NVQ Site Management, or Senior Site Inspection.
  • Relevant teaching/training qualification at level 5 or above, such as DTLLS/DTE or equivalent, Cert Ed, PGCE.
  • Qualified Teacher Status.
  • Relevant assessment qualification, such as D32/33, A1, or Level 3 award in Assessing competence in the workplace.
  • A member of an applicable Professional Institution, such as CIOB, CABE, RICS, or ability to work towards within the probationary period.
What We Offer
  • 27 days annual leave (plus bank holidays) and a holiday purchase scheme.
  • Up to £7,500 regional allowance, dependent on location.
  • Generous pension scheme, with an employer contribution of up to 10.5%.
  • Life Assurance (x4 salary).
  • Subsidised private medical insurance.
  • Cycle to Work scheme.
  • Employee discounts platform, including gym discounts.
  • 24/7 employee assistance programme supporting your mental wellbeing.
  • 2 days volunteer leave.
  • Equalised maternity, paternity, adoption leave and pay for all new parents.
  • Payroll Giving, allowing you to make donations to your chosen charity through monthly pay deductions.

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