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Lead Quality Assurance Specialist
1 month ago
We are seeking a highly skilled and experienced Lead Internal Quality Assurer to join our team at NHBC. As a key member of our quality assurance team, you will be responsible for ensuring the highest standards of quality and compliance in our education and training programs.
Key Responsibilities- Assure a high standard of relevant assessment and teaching delivered by our teams for both apprenticeships and standalone awards.
- Support colleagues in the development and ongoing review of processes and standards to maintain Awarding Bodies approval, meet Ofsted guidelines and ESFA funding compliance.
- Maintain a caseload of internal verification and coordinate the work of others, oversee sampling plans for internal and consultant staff, and complete observations and quality checks of assessment and teaching.
- Provide qualitative, constructive feedback and suggested best practice to staff and their managers.
- Develop and deliver effective staff training development related to quality and compliance.
- Maintain training and quality improvement plans, implementing findings, monitoring long-term suitability, and adjusting for changes to regulatory or sector needs.
- Maintain NHBC's accreditations, including ESFA, OFSTED, CITB, NVQ Awarding Organisations, and other bodies as appropriate.
- Act as mentor lead for new assessors completing induction programs and assessor/internal verifier awards.
- Support the management, monitoring, and fair distribution of work amongst internal verifiers both on the compliance and quality team and peer-to-peer verification taking place throughout the department.
- Ensure that NHBC's qualifications centre manuals and other relevant policies remain current, incorporating changes to policy or rules amendments as required.
- Proven experience conducting internal verification of qualifications assessment or quality of education delivery, including investigation, analysis, and providing feedback.
- Extensive experience in assessment delivery and/or training delivery within the construction industry.
- Experience with Learning Assistant ePortfolio system.
- Thorough problem-solving ability and investigative approach.
- Detailed knowledge of Apprenticeship Standards, including End Point Assessment requirements, funding regulations, and learner eligibility.
- Extensive technical knowledge of house building and the governing legislative framework it works within.
- Experience working for a commercial Independent Training Provider, working with external educational organisations and regulators.
- Able to ensure compliance with Awarding Organisation/Funding agencies requirements (where applicable).
- Fully conversant with Word, Excel, PowerPoint, Outlook, and video conferencing with Teams, Zoom, Visio, and Windows operating systems.
- Relevant assessment qualifications, such as D34, V1, TAQA (practical application) Level 4 award in Quality Assurance.
- Relevant construction industry qualification at level 6, such as Construction Management Degree, NVQ Site Management, or Senior Site Inspection.
- Relevant teaching/training qualification at level 5 or above, such as DTLLS/DTE or equivalent, Cert Ed, PGCE.
- Qualified Teacher Status.
- Relevant assessment qualification, such as D32/33, A1, or Level 3 award in Assessing competence in the workplace.
- A member of an applicable Professional Institution, such as CIOB, CABE, RICS, or ability to work towards within the probationary period.
- 27 days annual leave (plus bank holidays) and a holiday purchase scheme.
- Up to £7,500 regional allowance, dependent on location.
- Generous pension scheme, with an employer contribution of up to 10.5%.
- Life Assurance (x4 salary).
- Subsidised private medical insurance.
- Cycle to Work scheme.
- Employee discounts platform, including gym discounts.
- 24/7 employee assistance programme supporting your mental wellbeing.
- 2 days volunteer leave.
- Equalised maternity, paternity, adoption leave and pay for all new parents.
- Payroll Giving, allowing you to make donations to your chosen charity through monthly pay deductions.