Customer Insight Analyst
5 days ago
Job Summary
Talent is seeking a highly skilled Customer Insight Analyst to join our innovative data team. As a key member of our team, you will play a crucial role in driving analysis and reporting that supports our business in understanding customer interactions across all channels.
Key Responsibilities
- Develop and maintain advanced data models and analytics to inform business decisions
- Design and implement data visualizations and dashboards to communicate insights to senior stakeholders
- Collaborate with cross-functional teams to identify business needs and develop data-driven solutions
- Analyze customer data to identify trends and opportunities for growth
- Develop and maintain reports and dashboards to track key performance indicators
Requirements
- Excellent SQL skills and experience with data visualization tools
- Strong analytical mindset and ability to communicate complex insights to non-technical stakeholders
- Experience working with senior stakeholders and ability to present findings and recommendations
- Hands-on experience with Power BI and ability to design and implement complex dashboards
- Bachelor's or Master's degree in Computer Science, Mathematics, or related field
What We Offer
- Competitive salary and benefits package
- Opportunity to work with a talented team of data professionals
- Professional development opportunities and training
- Flexible work arrangements and work-life balance
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