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Customer Insight Analyst

2 months ago

Warrington, Warrington, United Kingdom Talent Full time £35,000
About the Role

We are seeking a highly skilled Customer Insight Analyst to join our innovative data team at Talent. As a key member of our team, you will play a crucial role in driving business growth by analyzing and reporting on customer interactions across all channels.

This is an exciting opportunity to work with a leading energy firm that is committed to supporting homes and businesses across the UK in their transition to net zero.

Key Responsibilities
  • Develop and maintain advanced data analysis and reporting capabilities to support business decision-making.
  • Collaborate with senior stakeholders to identify business needs and develop data-driven solutions.
  • Design and implement data visualizations and dashboards to effectively communicate insights to business leaders.
  • Stay up-to-date with industry trends and best practices in data analysis and visualization.
Requirements
  • Proven experience in data analysis and reporting, with a strong background in SQL and data visualization tools.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data sets and identify key insights.
  • Bachelor's or Master's degree in Computer Science, Mathematics, Statistics, or a related field.
What We Offer
  • A competitive salary of up to £35,000, depending on experience.
  • A comprehensive benefits package, including 25 days annual leave and a generous pension scheme.
  • Opportunities for professional growth and development, with a focus on data analysis and visualization.