IT Operations Professional
3 weeks ago
**Job Title:** IT Operations Professional
Company OverviewWe are a leading provider of Adult Education services in Wolverhampton, seeking an experienced IT Operations Professional to join our team.
Salary and BenefitsThe successful candidate will receive a competitive salary of £12.59 per hour, plus benefits such as enhanced DBS clearance and opportunities for career development.
Job DescriptionThis is a key role within our organisation, responsible for providing technical support to staff and students, troubleshooting hardware and software issues, and maintaining ICT systems to facilitate the efficient delivery of services.
- Technical Support: Provide first line technical support to staff and students, assisting with hardware (including printers/MFDs), software, and network issues.
- Hardware Support: Install, configure, and maintain desktops, laptops, tablets, printing/photocopying devices, and other ICT equipment owned by the Service.
- Maintenance: Conduct routine maintenance tasks, such as hardware upgrades and minor repairs to ensure optimal performance and longevity of equipment.
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