Customer Support and Operations Manager

3 weeks ago


Leamington Spa, Warwickshire, United Kingdom Rise Technical Recruitment Limited Full time

We are seeking a highly skilled Customer Support and Operations Manager to join our team at CV-Library. As a key member of the organization, you will be responsible for managing and supporting Service Engineers and Technical Helpdesk support.

About the Job

The ideal candidate will have experience in scheduling engineering work, resolving customer issues, conducting customer visits, mentoring staff, managing and conducting sales, and managing quality issues. This is a fantastic opportunity to work in a dynamic environment with excellent training and progression opportunities.

  • Support machine sales and deliver engineering sales
  • Manage and support Service Engineers and Technical Helpdesk support

The role offers excellent earning potential through an uncapped commission-based bonus. We are looking for someone with strong commercial principles, who has worked in Machine Tools and has a full UK driving license with no more than 6 points.

Responsibilities
  1. Lead and manage Service Engineers and Technical Helpdesk support
  2. Deliver engineering sales and support machine sales
What We Offer

The salary range for this role is £50,000 - £60,000. You will also receive a company car, pension, holidays, and progression opportunities. This is a Monday to Friday role with uncapped commission/bonus.



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