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Claims Auditor
2 months ago
Everpool is seeking a highly motivated Claims Auditor to facilitate audits in the end-to-end claims process, ensuring that the business meets the level of quality and compliance.
Key Responsibilities:- Conducting internal claims reviews (electronic and file-based) to assess and provide independent assurance that the claim risk management, governance, and internal control processes are operating effectively throughout the end-to-end lifecycle of the claim.
- Carrying out all the aspects of internal case and dispute reviews in line with direction from the Senior Auditor.
- Preparing and presenting reports (verbal and written) that reflect the results and findings of dispute reviews, following Company values in a professional, clear and concise manner.
- Maintaining open communication with management and auditees.
- Excellent knowledge of insurance products and claims function.
- Knowledge of FCA complaints handling regulations.
- Knowledge of FOS referrals.
- Ability to discuss claims in depth and provide detailed updates as/when required.
- 33 days holiday (increasing to 38 after 5 years' service)
- Birthday off work
- Charity Days Off
- Healthcare
- Can purchase extra holidays
- Cycle to work scheme
- In house training academy
- Paid lunch once a week when in the office
- Team nights out
- Annual Staff awards
