Business Optimisation Coordinator

We are seeking an experienced Business Optimisation Coordinator to join our Highways team working on the Norfolk Highways project of works. The role is based from our Tarmac Norwich site, in Norfolk and is easily commutable from various surrounding areas.

• Manage our smart technology using an array of IT software and platforms.
• Support the successful contract delivery for works within the Norwich and Norfolk area by Tarmac and/or our sub-contractors.
• Support the teams on site to obtain the best possible result for the project and successfully manage any challenge process.
• Manage and upkeep the BPO, Confirm and Street Manager systems.
• Be the single point of contact for issues, updates, and/or troubleshooting.
• Provide ongoing training as required across the contract and regional support.
• Responsible for the contracts smart technology and laptops ensuring the correct licensing, procurement, and support is in line with our IT policies.
• Owner of the O365 SharePoint platform, ensuring the correct permissions are applied but not restricted across the contract.
• Responsible for maintaining Safety Observations and HAVs reporting and looking at key trends as requested by operations.
• Compilation and reporting of KPIs to Senior Management, use of Power BI, producing of QR codes, and running of the IT School to employees.
• Looking at trends and data management whilst taking a lead on the identification of IT and Data innovation for the team.
• Monitor and evaluate the effectiveness of implemented initiatives, making adjustments as necessary to achieve desired outcomes.

• Experience as a Business Optimisation Coordinator within an Infrastructure, Construction, Manufacturing, or heavy engineering industry.
• Excellent working knowledge of Microsoft Office suites, especially Excel, Outlook, Power BI.
• Working experience in a data entry and/or customer service environment.
• An analytical background - Relevant role-related degree or qualifications would prove highly beneficial.
• Analytical experience in large multi-site, construction, or manufacturing businesses.
• Knowledge of modelling and reporting tools - SAP, Anaplan, would be highly beneficial.
• Excellent system, reporting, and communication skills.
• A proven track record of delivery of key control information and contribution to improvement action plans.
• Lean Training would be beneficial.

In addition to the role of Business Optimisation Coordinator, we offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits, including a bonus scheme, enhanced holiday entitlement, contributory pension scheme, and access to our Employee Assistance helpline for free and confidential advice.