Venue Support Specialist

6 days ago


Bridgwater, Somerset, United Kingdom Merkur Slots UK Limited Full time
Job Description

We are looking for a skilled and reliable Team Member to join our team at Merkur Slots UK Limited in Bridgwater. As a key member of our venue operations team, you will be responsible for ensuring the smooth running of our premises and providing exceptional customer service.

Main Responsibilities:

  • Ensure the highest possible venue housekeeping standards are maintained.
  • Perform operational tasks as directed, including assisting with pre-collection/midweek collection procedures.
  • Develop and maintain a high level of machine knowledge, both product and technical.
  • Complete machine PPM processes in accordance with prescribed schedules.
  • Report machine faults according to Company procedures.

Customer Service:

  • Provide exceptional customer service and interact with customers throughout your shift.
  • Intervene as necessary, logging interactions in accordance with policies.

Estimated Salary: £24,000 - £30,000 per annum based on 20 hours per week



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