Retail Operations Director UK

7 days ago


London, Greater London, United Kingdom Luxe Talent International Full time

Luxe Talent International Recruitment and Training Consultancy seeks a Retail Operations Director UK & Ireland to manage local retail operations for a fashion premium brand.

Key responsibilities include:

  • Managing a network of over 20 retail corners and boutiques
  • Maximizing sales and profitability, guaranteeing the overall region P&L and performance
  • Recruiting, developing, coaching, and retaining key staff, ensuring personal development paths
  • Implementing standards, including customer experience, CRM management, HR policies, training, visual merchandising, and stock controlling
  • Coordinating smooth cooperation between local operations and Head Office support functions
  • Planning, organizing, and implementing commercial operations, identifying local marketing opportunities
  • Managing new point of sales opening projects from acquisition to official opening
  • Developing and managing relationships between the brand and local partners
  • Defining optimal stock levels per store and ensuring proper stock allocation and deliveries
  • Defining key commercial targets and financials for all local retail activity

Requirements: A bachelor's degree, 5+ years of retail experience, ideally in luxury or affordable luxury, and a minimum of 3 years' experience managing a team with a proven success record in sales, KPIs, and team development.



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