Transition Support Specialist

4 days ago

Exeter, Devon, United Kingdom Met Office Full time
Job Overview

We are seeking an exceptional Transition Support Coordinator to join our team at the Met Office. As a key member of our Transition and Data Quality team, you will play a vital role in ensuring the smooth transition of new environmental observing instrumentation and networks into operational support.

Reporting directly to the Stores manager, you will work closely with various teams to provide vital support and ensure governance is followed, maintaining the appropriate standards to retain Service Acceptance status.

Key responsibilities will include working as part of a team to promote the Met Office's Service Acceptance Policies and best practices across Observations, supporting Observations network managers with the implementation of the service mapping process, and reviewing and assisting with the maintenance of Release Management controlled documentation.

Additionally, you will provide operational support to Stores, including cover for internal stock order processing and asset management of equipment, regular asset audits, and process reviews. You will also support the Head of Transition and Data Quality, maintaining the T&DQ Risk Register and providing a secretariat function for T&DQ monthly progress meetings.

As a Transition Support Coordinator, you will have the opportunity to work on a range of projects, including the design and implementation of new processes associated with our Transforming Service Management project.

Key Skills and Experience

  • Proven ability to work effectively without detailed supervision, on multiple tasks and across multiple teams.
  • Effective written and oral communication skills, including the ability to analyse information from multiple sources and provide reports in multiple formats and suitable for varying audiences.
  • Expertise in governance processes and the ability to identify and implement process improvement.
  • Good working knowledge of SharePoint and an understanding of the importance of document management and version control.
  • Awareness of ITIL service management principles and willingness to learn with a view to obtain appropriate qualification.

Why Work with Us

The Met Office is a world-leading weather and climate science organization, and we are committed to making a positive impact on the environment and society. As a Transition Support Coordinator, you will be part of a team that is dedicated to delivering high-quality services and making a difference in the world.

We offer a competitive salary and benefits package, including an outstanding Civil Service pension and annual leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years. We also offer opportunities for professional development and career progression.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please click apply to begin your application. Please complete your career history and provide evidence against each of the essential criteria in the supporting statement questionnaire.

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