Customer Service Representative

4 days ago


Horsham, West Sussex, United Kingdom Tesco Full time

About the Role

This is a fantastic opportunity to join Tesco as a Customer Delivery Driver. As the face of Tesco out on the road, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.

The role involves delivering customer shopping trips, ensuring the van and trays are clean and tidy, and loading the van according to requirements. You will also be responsible for communicating with customers about any changes to their orders, including short code items and substitutions.

Key Responsibilities

  • Deliver customer shopping trips in a timely and professional manner.
  • Ensure the van and trays are clean and tidy at all times.
  • Load the van according to requirements.
  • Communicate with customers about changes to their orders.
  • Take care of products and deliveries as if they were your own.

What We Offer

  • A competitive hourly rate, with opportunities for increases based on location.
  • A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours.
  • 3 weeks' notice of shift schedules.
  • Opportunities for flexible working arrangements.
  • A range of benefits, including free wellbeing services, life cover, and an award-winning pension.

Requirements

  • A valid UK/EU/EEA driving license with no more than 3 penalty points.
  • Ability to work independently and as part of a team.
  • Excellent communication and customer service skills.

Why Join Us

Tesco is a leading retailer with a commitment to customer satisfaction. As a Customer Delivery Driver, you will be part of a team that is dedicated to delivering exceptional customer service and making a positive impact on our customers' lives.



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