Menswear Brand Ambassador

11 hours ago


Tunbridge Wells, Kent, United Kingdom Moss Full time
About Us

Moss is a prestigious menswear brand with a rich history spanning over 170 years. Our vision is to be admired for our craft, experience, and sustainability.

We are more than just a menswear brand – we are 'Styling individuals for moments that matter.' Whether it's for a special occasion or everyday wear, we offer a wide range of clothing options that cater to every individual's style and preference.

Our shared values encourage us to trust our colleagues, think creatively, and plan for sustained growth and development. We work collaboratively and use agility to achieve success while leaving a positive impact.

Purpose of the Role:

You will be a true Brand Ambassador who will interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer's journey and experience in-store, ensuring that customers return time and time again.

Your key responsibilities include delivering an exceptional customer experience, striving for high productivity, and having strong product knowledge for all our services.

You will also be aware of external opportunities that could improve store performance and provide the best customer experience. Additionally, you will assist store management with stockroom and back area housekeeping.

Key Requirements:

  • Basic product knowledge
  • Familiarity with POS systems
  • Excellent communication abilities
  • Personal style and presentation consistent with Moss's aesthetic
  • Embracing continuous self-improvement
  • Embodiment of Moss's core values and behavioural competencies

Rewards & Benefits:

  • Employee discounts
  • Team reward pay scheme
  • Refer a friend scheme
  • Season ticket loan
  • Cycle to work scheme
  • Discounted gym membership
  • Life insurance
  • Ongoing development
  • Access to Moss learning platform
  • Employee hub

Estimated Salary: £25,000 - £30,000 per annum.



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