Customer Financial Services Manager

3 days ago


Coventry, Coventry, United Kingdom Everyday Loans Group Full time

We are looking for an experienced individual to join our team as a Customer Account Manager at Everyday Loans Group. This role presents an excellent opportunity for someone seeking a new challenge in the financial services industry.

About the Job

In this position, you will work closely with customers to understand their needs and provide tailored solutions. Your primary responsibility will be to establish customer requirements and assess their affordability before processing loan agreements.

You will also be expected to maintain regular contact with customers throughout the loan lifecycle, ensuring they receive outstanding support and guidance. To excel in this role, you must possess excellent communication and interpersonal skills, be self-motivated, and able to work effectively within a team environment.

Key Skills Required:

  1. Customer Focus
  2. Strong Communication and Interpersonal Skills
  3. Self-Motivation and Goal Achievement
  4. Collaborative Teamwork
  5. Results-Oriented Approach

Compensation Package:

We offer a competitive salary of up to £30,000 per annum, depending on your level of experience. Additionally, you will enjoy access to various benefits, including:

  • Bonus scheme
  • Private healthcare
  • Life assurance
  • Company pension (3% employee contribution, 8% employer contribution)
  • 25 days holiday plus Bank Holidays (with options to buy or sell holiday days)
  • Cycle to Work vouchers
  • Retail Discounts
  • Tech scheme
  • 3 Charity Volunteering Days


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