Customer Service Supervisor

3 weeks ago


Coventry, Coventry, United Kingdom HOLLAND AND BARRETT Full time

Job Overview

Holland and Barrett is seeking an experienced Customer Service Supervisor to join our team. In this role, you will be responsible for providing exceptional customer service, assisting in driving financial performance, and maintaining accurate stock levels.

Key Responsibilities:

  • Provide outstanding customer service to ensure customer satisfaction and loyalty
  • Assist in driving financial performance by achieving sales targets
  • Maintain accurate stock levels and ensure efficient stock management
  • Lead a team of colleagues daily to achieve sales targets and maintain high customer service standards

Requirements

To be successful in this role, you will need:

  • Previous retail experience with a proven track record of success
  • Excellent communication and leadership skills
  • Ability to work under pressure and handle challenging situations in a fast-paced retail environment
  • Possess a passion for delivering exceptional customer service
  • Able to complete regular computer-based training to ensure exceptional product knowledge

Salary and Benefits

This role offers a competitive salary of £12.80 per hour, 25% colleague discount, and 28-days annual leave pro rata.



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