Store Operations Specialist

1 week ago


Croydon, Greater London, United Kingdom Aveda Full time
Aveda - Counter Manager Position

We are seeking a talented Counter Manager to join our team at Aveda. As a Counter Manager, you will be responsible for leading our sales associates to achieve all sales, customer service, and operational targets. This is an exciting opportunity to take on a leadership role and contribute to the success of our team.

About the Role:

The successful candidate will have proven leadership, coaching, and business management skills gained in a fast-paced retail environment. You will be responsible for providing inspirational, authentic, and personalized customer service, leading a team to achieve sales and customer service targets, creating and executing in-store events, and working retail hours including days, nights, weekends, and special events in a fast-paced work environment.

Key Responsibilities:
  • To provide inspirational, authentic and personalized customer service
  • To lead a team to achieve sales and customer service targets
  • To create and execute in-store events
  • To work retail hours including days, nights, weekends and special events in a fast-paced work environment
Requirements:
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events

Estimated Salary: £28,000 - £35,000 per annum

We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you.



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