Makeup Artist Team Lead
4 weeks ago
Location - Liverpool
Hours - 40 hours
Salary - starting from £13.00 per hour plus competitive commission structure
We are seeking a highly skilled and motivated Team Leader to join our dynamic team at Trinny London in Liverpool. As a Team Leader, you will play a key role in supporting the Business Manager in aspects of counter management, ensuring that our customers receive an exceptional experience.
Key Responsibilities:
- Deliver impeccable customer service, sharing your knowledge with each customer to ensure they receive the Trinny London Match2Me experience
- Embody Trinny London's brand and style, priding yourself on knowing that your customers are returning back to you
- Ability to work in a fast-paced environment to achieve and exceed KPIs, feeding on the buzz of achieving your goals and being the best you can be
- Work with our education and training team to continually offer best-in-class makeup advice and services
- Stay up to date with the latest skincare and makeup trends, improve your product knowledge and elevate your artistry
- Drive sales in order to reach daily and monthly sales targets
- Assist your Business Manager with planning events to increase sales and footfall, completing and distributing rotas via our HR system and rota system, and motivating and inspiring the team to improve their artistry & product knowledge
Requirements:
- Experience in a retail makeup artist position, ideally within the luxury sector
- Passionate for makeup and skincare
- Experience with customer relationship management and data capture targets
- Adaptable and confident with an ever-changing, fast-paced and high-pressured environment
- Positive and can-do attitude
- Strong communication and mathematical skills
- Comfortable and motivated by working towards and exceeding targets and KPIs
- Organised, punctual and flexible to work retail hours, including bank holidays and weekends
- Personable with a customer-centric mindset
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.
We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
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