Makeup Artist Team Lead

4 weeks ago

Liverpool, Liverpool, United Kingdom Trinny London Full time
Role - Team Leader

Location - Liverpool

Hours - 40 hours

Salary - starting from £13.00 per hour plus competitive commission structure

We are seeking a highly skilled and motivated Team Leader to join our dynamic team at Trinny London in Liverpool. As a Team Leader, you will play a key role in supporting the Business Manager in aspects of counter management, ensuring that our customers receive an exceptional experience.

Key Responsibilities:

  • Deliver impeccable customer service, sharing your knowledge with each customer and embodying Trinny London's brand and style.
  • Conduct all types of services, including pre-booked appointments and walk-ups, ensuring that you deliver the Trinny London Match2Me experience to all.
  • Work in a fast-paced environment to achieve and exceed KPIs, feeding on the buzz of achieving your goals and being the best you can be.
  • Stay up to date with the latest skincare and makeup trends, improve your product knowledge, and elevate your artistry.
  • Drive sales to reach daily and monthly sales targets.
  • Assist the Business Manager with planning events to increase sales and footfall, completing and distributing rotas, and motivating and inspiring the team to improve their artistry and product knowledge.

Requirements:

  • Experience in a retail makeup artist position, ideally within the luxury sector.
  • Passionate for makeup and skincare.
  • Experience with customer relationship management and data capture targets.
  • Adaptable and confident in an ever-changing, fast-paced, and high-pressured environment.
  • Positive and can-do attitude.
  • Strong communication and mathematical skills.
  • Comfortable and motivated by working towards and exceeding targets and KPIs.
  • Organised, punctual, and flexible to work retail hours, including bank holidays and weekends.
  • Personable with a customer-centric mindset.

Benefits:

  • Welcome Trinny London Starter Stack.
  • Company discount for yourself (50%) and your friends and family (40%) after 3-month probation.
  • Competitive commission structure.
  • T-Parties = summer and festive celebrations.
  • Rewards and Recognition Scheme (awarding length of service with gifts, vouchers, and additional annual leave).

Equal Opportunities:

We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.

We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas, and experiences.

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