Senior ICT Support Specialist

5 days ago

Milton Keynes, Milton Keynes, United Kingdom Xact Placements Limited Full time
About the Role

We are seeking a highly skilled Senior ICT Technician to join our team at Xact Placements Limited. As a key member of our technical team, you will be responsible for the maintenance and support of our IT infrastructure across multiple school sites.

Key Responsibilities
  • Provide technical support and maintenance for all IT hardware and services, ensuring seamless operations and minimal downtime.
  • Install, repair, and upgrade computer systems, networks, and peripherals, including desktop computers, laptops, iPads, printers, and other equipment.
  • Diagnose and resolve technical issues, providing efficient solutions to ensure business continuity.
  • Collaborate with stakeholders to identify and implement improvements to our ICT provisions, enhancing the overall user experience.
Requirements
  • 3+ years of experience in a similar role, preferably within the education sector.
  • Excellent customer service and communication skills, with the ability to work effectively with diverse stakeholders.
  • High-level knowledge of common user applications and proficiency in using Office 365.
  • Strong technical skills, with the ability to install, configure, and troubleshoot IT systems and equipment.
What We Offer
  • A competitive salary of £28,000-£32,000 per annum, depending on experience.

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