Telecoms Billing Specialist

4 weeks ago


Redhill, Surrey, United Kingdom fish4.co - Jobboard Full time

Telecoms Billing Specialist - Job Description

Location: Redhill

Type: Permanent

Salary: £40,000 to £50,000 per annum depending on experience + Excellent benefits

We are seeking an experienced Telecoms Billing Specialist to join our team on a Permanent basis.

In this role, you will be responsible for managing NIBS systems, processing activations, deactivations, and changes of packages, as well as conducting analytical reporting and training the team on the system.

To be considered for this role, you should have an excellent understanding of billing, high-level global customer service experience, and strong relationship-building capabilities.

In return, this business will offer you great benefits such as an onsite gym, private medical cover, life assurance, and hybrid working.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age, or gender.

Key Responsibilities:

  • Manage NIBS systems to provide orders, customer accounts, billing profiles, and rates
  • Process activations, deactivations, changes of packages, and early terminations
  • Conduct analytical reporting
  • Train and provide support to the team regarding the system

Requirements:

  • Excellent understanding of billing
  • High-level global customer service experience
  • Strong relationship-building capabilities


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