Operations Team Lead

6 days ago


Southall, Greater London, United Kingdom Monsoon Full time

Job Overview

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  • The ideal candidate will be responsible for leading by example, inspiring the team to make Monsoon a great place for all who work and shop with us.
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Key Responsibilities

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  • Becoming a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values.
  • Generating profit by exceeding Key Performance Indicators (KPIs).
  • Motivating and educating the teams to achieve excellence in their roles.
  • Supporting the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
  • Promoting and delivering piercing services to customers with your team.
  • Show flexibility in your approach to support other stores and team members to achieve a common goal.
  • Cultivate an inclusive environment, promoting equality and kindness within the team.
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About Us

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  • A competitive salary of £28,000 - £32,000 per annum.
  • A staff uniform allowance, allowing you to express yourself while representing our brand.
  • Generous staff discounts across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
  • An additional day's holiday to celebrate your birthday.


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