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Learning and Development Specialist

2 months ago


Washington, Sunderland, United Kingdom END. Full time
About the Role

We are seeking a talented Learning and Development Advisor to join our People team at END., a leading technology-driven retailer. As a key member of our team, you will play a crucial role in delivering a first-class customer experience by designing and delivering training programs that support employee development and organizational readiness.

Key Responsibilities
  • Design and deliver training programs that align with our business objectives and support employee growth and development.
  • Collaborate with the People team to evolve our management development program and ensure it meets the needs of our first-line managers.
  • Develop a deep understanding of each functional area to design effective training programs that meet the needs of our employees.
  • Work with project teams to identify, design, and deliver organizational readiness training programs that support our business goals.
  • Act as the first point of contact for all training and development requirements and queries, providing expert-level communication skills and trusted partnerships.
  • Create a suite of learning options to support employee development using our Learning Management System.
  • Support a culture of continuous development and monitor the effectiveness of L&D programs to ensure they meet our business objectives.
  • Keep our HRIS up to date with employee training data and provide regular reports on training completion.
What We're Looking For
  • Ability to utilize the full Learning Cycle to deliver interventions that help people learn and grow.
  • Experience of engaging training delivery linked to objectives and company strategy.
  • Ability to support progression frameworks, competency matrices, and training roadmaps.
  • Experience of designing impactful learning interventions using a range of different mediums.
  • Expert-level communication skills and the ability to quickly form trusted partnerships.
What We Offer
  • 31 days holiday (including bank holidays and birthday).
  • Company pension scheme.
  • Generous staff discount.
  • Access to Employee Assistance Programme.
  • Registered access to Healthcare Benefits provider.
  • Access to employee rewards platform.
About Our Company

END. prides itself on delivering a first-class customer experience, which has underpinned our success. We have over 2 million customers and deliver to over 80 countries around the world. Our online business is complemented by our industry-leading retail stores across the UK and in Milan.

Our Core Values

We always put our customers first, are passionate and dedicated, and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.