Service Delivery Specialist

6 days ago


Edinburgh, Edinburgh, United Kingdom Franke LLC Full time
About the Role

We are seeking a skilled Service Engineer to join our team at Franke LLC. As a key member of our technical support team, you will be responsible for delivering high-quality services to our customers and colleagues.

Your primary focus will be on providing timely resolution of ongoing issues, ensuring reliability and quality in all aspects of your work. You will also be required to highlight technical skills gaps and report any issues related to van stock or training needs to the Regional Service Managers.

In this role, you will adhere to Franke UK Technical Standards and Processes, ensuring that our customers receive exceptional service and support.

Additionally, you will be part of an on-call weekend rota for Engineer Technical Assistance and reactive calls, rotating every 4 weekends.



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