Digital Solutions Engineer

4 weeks ago


York, York City, United Kingdom Investigo Full time
About Investigo

We are a leading IT recruitment agency that connects talented professionals with exciting job opportunities.

Job Description

This role is focused on delivering exceptional end-user services to the business, encompassing various operating companies, construction sites, and sales offices.

The successful candidate will be responsible for ensuring the day-to-day operational performance of the end-user estate meets agreed service level agreements (SLAs) and key performance indicators (KPIs).

The role involves implementing changes to the end-user estate to meet ongoing business demands, driving continuous service improvement, and responding to critical incidents.

Key Responsibilities

  • Maintenance and support of desktop applications, including O365 and associated tools.
  • Lifecycle management of applications and operating systems.
  • Patching and vulnerability management through Intune, Autopilot, MDM, and OS Patching.
  • Print services and facilities management.

Requirements

To excel in this role, you should have experience in IT service delivery, application lifecycle management, and patching. Strong communication and problem-solving skills are essential.

Estimated salary: £55,000 - £65,000 per annum, depending on location and experience.



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