Front of House Team Member

1 day ago

Sutton Coldfield, Birmingham, United Kingdom Loungers Full time

About Us

Loungers is a leading hospitality company that prides itself on delivering exceptional customer experiences in its unique and welcoming lounges. As a Front of House Team Member, you will be an integral part of our team, responsible for creating a warm and inviting atmosphere for our customers.

Your Role

As a Front of House Team Member, you will be the face of our company, interacting with customers, taking orders, and ensuring that every guest leaves with a smile on their face. You will work closely with our management team and other staff members to deliver exceptional service and maintain the high standards of our lounges.

The Benefits

  • Tips Shared Equally - Our team members share tips equally, based on hours worked, to ensure that everyone benefits from our success.
  • Paid Breaks - You will receive paid breaks to rest and recharge, ensuring that you are always ready to provide exceptional service.
  • Staff Food - Enjoy staff food on every shift, regardless of hours worked, to keep you energized and focused.
  • Discounts - Enjoy 50% discount on food in all of our brands from day one, because we want you to enjoy the food you serve.
  • Holiday Entitlement - You will receive 28 days holiday (inclusive of Bank Holidays) pro rata, because we believe in work-life balance.
  • Competitions and Incentives - Participate in competitions and incentives, such as jetting off on an all-expenses-paid trip with one of our suppliers, to reward your hard work and dedication.
  • Christmas and Boxing Day Off - Enjoy Christmas and Boxing Day off, because we value your time and want you to spend it with loved ones.
  • Staff Party - Join us for our annual staff party, Loungefest, to celebrate our successes and have fun.
  • Support and Development - Receive emotional and practical support via the Licenced Trade Charity and power over your pay with Wagestream, because we care about your well-being and career growth.
  • Company Pension Scheme - Join our company pension scheme to secure your financial future.
  • Long Service Awards - Receive long service awards for your dedication and commitment to our company.
  • Career Progression - Enjoy great opportunities for personal development and career progression in a fast-growing business.

What We're Looking For

We are looking for individuals who possess bags of energy, their own personality, and a natural talent and passion for hospitality. You will be extremely driven and relentless at overcoming challenges or obstacles, with good communication skills and the ability to build rapport and trust. As a self-motivator, you will work at pace with limited supervision, while adhering to pressure and timescales.

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