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Hospitality Team Associate

2 months ago


Sutton Coldfield, Birmingham, United Kingdom Slug & Lettuce Full time

About Us

At Slug & Lettuce, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes iconic brands like Slug & Lettuce, Be At One, and Popworld.

Our Culture

We thrive on building a fantastic team of down-to-earth, uncomplicated, and incredibly fun individuals. Our team embodies the essence of Slug & Lettuce, bringing it to life through exceptional service and unforgettable experiences.

Job Summary

We're seeking a talented Front of House Team Member to join our team. As a key member of our hospitality team, you'll play a crucial role in delivering exceptional customer experiences and contributing to the success of our venue.

Key Responsibilities

  • Welcome and engage every guest, ensuring a warm and welcoming atmosphere.
  • Prepare and serve high-quality food and drink, meeting the highest standards of presentation and service.
  • Make recommendations that elevate guest experiences, showcasing our menu and drinks offerings.
  • Maintain a clean and safe environment for guests and colleagues, adhering to health and safety protocols.

Requirements

  • Be at least 18 years old, as this role involves the sale of alcohol.
  • Be a team player, able to work collaboratively with colleagues to deliver exceptional service.
  • Have excellent communication and interpersonal skills, with a warm and welcoming demeanor.

What's in it for You?

  • Flexible working arrangements, allowing you to balance work and personal life.
  • VIP entry to our pubs and bars, giving you exclusive access to our venues.
  • 25% off food and drink for you and all your friends, across over 800 sites.
  • Early access to your earned wages, giving you greater financial control.
  • Join team socials and create lasting friendships with your colleagues.
  • Award-winning development programs, helping you grow and develop your skills.