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Customer Care Coordinator
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Customer Service Coordinator
2 months ago
About the Role:
We are seeking an experienced Customer Service Administrator to support our sales team on a fixed-term contract until Christmas. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our business.
Key Responsibilities:
- Provide timely and effective customer service to internal and external customers
- Manage and respond to customer inquiries and complaints in a professional and courteous manner
- Assist with administrative tasks such as data entry, filing, and record-keeping
- Support the sales team with tasks such as order processing and customer communication
- Contribute to the development and implementation of customer service strategies and initiatives
Requirements:
- Excellent customer service skills with a strong focus on attention to detail
- Proven experience in a customer-facing role, preferably in a sales or administrative capacity
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in Microsoft Office and other administrative software
What We Offer:
As a valued member of our team, you will have the opportunity to work with a dynamic and growing company, Board24 Ltd. You will be part of a supportive and collaborative environment, with opportunities for professional development and growth.
