Mental Health Crisis Intervention Specialist

4 days ago


Newport, United Kingdom Two Saints Full time
About the Role

We are seeking a dedicated and compassionate individual to join our team as a Mental Health Recovery Worker. As a key member of our crisis intervention service, you will play a vital role in providing support and guidance to individuals experiencing mental health crises.

Key Responsibilities:

  • Provide person-centered support to individuals accessing our service, including assessment, guidance, and advocacy.
  • Record and maintain accurate client records, ensuring risk assessments and safety plans are up-to-date.
  • Effectively de-escalate difficult situations, adhering to lone working and safeguarding policies.
  • Signpost clients to relevant partner agencies and services, utilizing knowledge of community resources.
  • Maintain a safe and welcoming environment, identifying and mitigating potential risks.

Requirements:

  • Clear verbal and written English skills.
  • Good IT and keyboard skills.
  • A polite, assertive manner, with ability to self-motivate.
  • Passion for working in a client-facing role.
  • Knowledge of Mental Health First Aid.
  • Interest and genuine concern for mental health, homelessness, and related issues.

What We Offer:

  • A comprehensive induction and training program.
  • Management training and specialist coaching.
  • Access to accredited qualifications and Mental Health First Aid training.
  • A supportive and inclusive work environment.

About Us:

We offer support to individuals who are homeless, vulnerable, or at risk of becoming homeless, helping them rebuild their lives for a brighter future. Our services include safe, flexible, and reliable client-led housing and support, focusing on reducing homelessness, improving health and wellbeing, and building resilience.



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