Mental Health Crisis Intervention Specialist
4 days ago
We are seeking a dedicated and compassionate individual to join our team as a Mental Health Recovery Worker. As a key member of our crisis intervention service, you will play a vital role in providing support and guidance to individuals experiencing mental health crises.
Key Responsibilities:
- Provide person-centered support to individuals accessing our service, including assessment, guidance, and advocacy.
- Record and maintain accurate client records, ensuring risk assessments and safety plans are up-to-date.
- Effectively de-escalate difficult situations, adhering to lone working and safeguarding policies.
- Signpost clients to relevant partner agencies and services, utilizing knowledge of community resources.
- Maintain a safe and welcoming environment, identifying and mitigating potential risks.
Requirements:
- Clear verbal and written English skills.
- Good IT and keyboard skills.
- A polite, assertive manner, with ability to self-motivate.
- Passion for working in a client-facing role.
- Knowledge of Mental Health First Aid.
- Interest and genuine concern for mental health, homelessness, and related issues.
What We Offer:
- A comprehensive induction and training program.
- Management training and specialist coaching.
- Access to accredited qualifications and Mental Health First Aid training.
- A supportive and inclusive work environment.
About Us:
We offer support to individuals who are homeless, vulnerable, or at risk of becoming homeless, helping them rebuild their lives for a brighter future. Our services include safe, flexible, and reliable client-led housing and support, focusing on reducing homelessness, improving health and wellbeing, and building resilience.
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