IT Support Specialist
3 days ago
Job Title: 2nd Line Support Engineer
Location: Colchester, Essex (Onsite)
Industry: Solicitors
Salary: £37,000- 40,000 per annum
Company Overview: In Technology Group Limited is seeking a dedicated and experienced IT Support Specialist to provide comprehensive IT support and guidance in a busy legal environment.
Key Responsibilities:
- Day-to-Day IT Support: Provide 2nd and 3rd line technical support to users across the business, troubleshooting and resolving hardware, software, and network issues.
- Infrastructure Maintenance: Oversee the ongoing health, maintenance, and administration of the firm's IT infrastructure, ensuring uptime, reliability, and efficiency.
- System Upgrades & Projects: Lead and participate in IT projects, including software updates, hardware installations, and systems migrations.
- Vendor Management: Liaise with third-party vendors and service providers, ensuring smooth delivery of IT services and managing hardware/software purchases.
- ...
Requirements:
- Technical Skills: Proficiency in IT support, network administration, and system maintenance.
- Communication Skills: Excellent communication and interpersonal skills to work effectively with users and vendors.
- Problem-Solving Skills: Strong problem-solving skills to troubleshoot and resolve complex technical issues.
- ...
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