Operational Team Lead

4 days ago


Hampshire, United Kingdom Leisure (Operations) Full time

We are Places for People Group, a social enterprise that puts people at the heart of our communities. Our mission is to create active places and healthy people.

As an Operational Team Lead at one of our leisure centres, you will be a key member of our team, playing a vital role in delivering exceptional customer experiences. Your leadership skills and passion for delivering results will drive the efficient day-to-day running of the centre.

Your primary responsibilities will include:

  • Managing a team of staff, ensuring they have the necessary skills and support to excel in their roles
  • Representing the centre in a professional manner, communicating effectively with customers, colleagues, and stakeholders
  • Developing and implementing operational strategies to improve customer satisfaction and loyalty

In return for your hard work and dedication, you can expect a competitive salary of £28,000-£35,000 per annum, depending on experience. This package also includes a range of benefits, including:

  • A bonus scheme of 2% annual bonus
  • Flexible working arrangements, including part-time and shift work
  • Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors
  • Access to ongoing personal learning and development opportunities
  • A cashback plan for healthcare costs – up to £500 saving per year
  • Discounts of up to 50% on activities, centre shop, and cafes
  • Extra perks, including huge discounts and offers from shops, cinemas, and more

We are looking for someone with excellent leadership and communication skills, who is passionate about delivering exceptional customer experiences. If you are a motivated individual who is keen to develop your career, we would love to hear from you.


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