Front Office Team Member

4 weeks ago


Croydon, Greater London, United Kingdom Hilton Hotels Full time
Front Office Team Member

At Hilton Hotels, we're looking for a Front Office Team Member to join our team in the Reception area of the hotel.

You will be responsible for creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

We're looking for someone who is friendly, positive, passionate and eager to be part of a team of likeminded professionals.

Key Responsibilities:

  • Provide exceptional customer service to guests
  • Manage front desk operations, including check-in and check-out
  • Process payments and handle guest complaints
  • Collaborate with other departments to ensure seamless guest experience

What We Offer:

  • Free and healthy meals when on duty
  • Grow your Career your next position could be as a Front Office Supervisor
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Free Parking
  • Modern and inclusive Team Member's areas


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