Family Service Manager

2 weeks ago

Liverpool, Liverpool, United Kingdom The Social Interest Group Full time

About the Role

We are seeking a highly skilled and experienced Family Service Manager to lead our flagship Family Service at HMP Altcourse. This is a unique opportunity to work with a dynamic team to deliver innovative and creative interventions for men in custody, bespoke family counselling, and daily practical support for families visiting a loved one.

Main Responsibilities

  • Provide high-quality support and line management to staff, offering guidance, support, and advice to the team.
  • Responsible for management and leadership of employees and the full employee lifecycle.
  • Proactively embed a culture of learning, development, and evaluation.
  • Build strong internal relationships across the business and ensure consistent communication.

Operational Responsibilities

  • Support the service to operate and deliver to the standards of Safe Ground, Social Interest Group, and other relevant stakeholders.
  • Take all necessary measures to establish and deliver programmes as the core curriculum at the designated prison service.
  • Support the team to meet performance targets and objectives.
  • Attend and contribute to meetings associated with the programme, and convene meetings when required.
  • Coordinate and liaise with the team and participants to seek and maximise opportunities for development and evolution of programmes in accordance with organisational strategic plan.
  • Develop and maintain strong relationships with internal and external persons and partners.
  • Work closely within the team to monitor, gain feedback, evaluate, and develop the programmes for continuous improvement.

About Us

The Social Interest Group believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. We are a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals awaiting discharge.

Our Values

  • Ambition: Eager to succeed and to accomplish as much as possible for our people.
  • Empowerment: Giving staff and the people we support the tools, training, and information they need to achieve their potential.
  • Transparency: Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff.
  • Inclusivity: Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

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