Residential Services Coordinator

4 weeks ago

Liverpool, Liverpool, United Kingdom Service Care Solutions Ltd Full time
Care Home Service Administrator

Service Care Solutions Ltd is seeking a dedicated and professional Care Home Service Administrator to join our team at Brushwood Dementia Hub in South Liverpool.

This is an office-based position requiring a 5-day per week commitment.

As the first point of contact for visitors, residents, and families, you will play a key role in maintaining smooth and efficient operations within our care home.

Key Responsibilities
  • Visitor Reception: Greet and welcome visitors to the service with a friendly and professional demeanor.
  • Communication Management: Handle phone and in-person inquiries from families, residents, and staff, providing clear and professional responses.
  • Support for Management: Assist the Manager by tracking customer contacts, monitoring inquiries, and ensuring timely follow-ups.
  • Financial Administration: Oversee key financial processes, including the submission of invoicing and funding information to the Finance Team.
  • Fee Collection: Liaise with Finance Teams, residents, and next of kin to assist in the collection of overdue resident fees.
  • Purchasing: Manage ordering of goods and services, receipting deliveries, and approving invoices for payment.
Requirements
  • Proven experience in an administrative role, preferably within a care home or similar setting.
  • Experience in financial administration and invoicing.
  • Proficiency in office software and financial systems.

This role is paying £14.36 LTD per hour inclusive of holiday pay. The initial contract is for 3 months with the possibility of extension after that.

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