Residential Services Coordinator

1 week ago


Liverpool, Liverpool, United Kingdom Carrington Blake Recruitment Full time
Job Title: Residential Services Assistants

A Care Home Service Administrator is required for a dynamic and supportive team at Brushwood Dementia Hub, South Liverpool, working 5 days a week.

Key Responsibilities:
  1. Customer Service: Meet and greet visitors, provide a professional approach on the phone and in person with all enquirers, families of residents, residents, and staff.
  2. Administrative Support: Maintain a list of ongoing customer contacts, monitor and formally record all enquiry follow-ups and calls, and ensure all communication notice boards are up to date, display accurate information, and are tidy and professional at all times.
  3. Confidentiality and Record-Keeping: Maintain confidentiality around all matters relating to residents and staff, and maintain accurate resident and colleague records, including next of kin and emergency contact details.
  4. Financial Administration: Accountable for the administration of key financial processes, submission of accurate invoicing/funding information to the Finance Team, and liaison with referrers/CCG and other funders to ensure correct funding is in place for each resident.
  5. Purchasing and Reporting: Purchasing responsibilities include ordering goods and services, receipting deliveries, and approval of invoices for payment, and ensuring the accurate and timely capture and reporting of any agency hours.

Umbrella hourly rate – £14.33



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