Senior Support Analyst for Fixed Income Technology
1 month ago
The successful candidate will act as a Senior Support Analyst for the Fixed Income Technology group, providing day-to-day production support to critical application systems. This involves working with multiple stakeholders within the Fixed Income area and instituting best practices to ensure seamless production support.
As a Senior Support Analyst, you will:
- Manage day-to-day support of critical Fixed Income applications in Europe.
- Champion ITIL service management principles and promote them within the group.
- Collaborate with developers and BAs on future enhancements and the development of new applications and product offerings.
The role also offers continuous engagement in the delivery of local, regional, and global technology projects. The successful candidate is expected to forge strong relationships with the front office business, global BA and development teams, infrastructure partners, and vendors.
Drive Front Office Support Application Globally:
Lead day-to-day production support of business-critical front office Fixed Income application systems. Support processes and applications that ensure the platform remains resilient and efficient. Occasionally work outside traditional business hours and weekends to support weekend changes/releases.
Act as a Business Analyst for technology initiatives and projects impacting Fixed Income applications. Perform assigned responsibilities in a professional manner, and in accordance with company policy.
Excellent working knowledge of Front Office Fixed Income business/applications and technologies used. Experience in supporting Front Office Fixed Income trading systems and end-users. Experience in supporting ION MMI and/or Anvil, ION SysAdmin.
Solid understanding of financial markets and products, particularly Fixed Income products:
- Knowledge of IT project & development lifecycles (SDLC) within Investment Banks.
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