Senior Scheme Operations Manager

1 week ago


Bolton, Bolton, United Kingdom NJR Recruitment Full time

Scheme Operations Manager Role Overview

We are representing an independent broker based in the Lancashire Area in their search for a Scheme Operations Manager. This role will encompass client and insurer relations, the development of operational procedures, and scheme product management.

Key Responsibilities:

  • Monitor scheme performance in terms of lead generation, new business, and renewals.
  • Review and implement scheme product policy changes and underwriting strategies.
  • Build and maintain strong relationships with key stakeholders, insurers, and suppliers.
  • Develop and manage efficient operational procedures to enhance workflow.
  • Stay up to date on market conditions and competitor products to identify points of improvement.
  • Conduct audits to ensure compliance with company policies and adherence to timelines.
  • Act as the internal technical referral point, providing expert guidance to the team.
  • Ensure accurate management of client documentation.

Requirements:

  • Experience as a Technical Account Handler or Underwriter in the insurance industry.
  • Strong knowledge of insurance products and scheme management.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and make strategic decisions.
  • Strong communication and relationship-building skills.


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