Sheltered Housing Coordinator Lead
3 days ago
We are seeking an experienced Sheltered Housing Coordinator to join our team at BDS (Northern) Limited, working with a leading housing association.
About the RoleThis is an exciting opportunity to provide a housing management service within one of their sheltered services for the over 55s, with a focus on tenant relations, property maintenance, and effective rent management.
Main Responsibilities:- Manage property lettings and communicate effectively with tenants for a seamless onboarding process
- Regularly inspect properties to ensure they meet health and safety standards
- Liaise with external agencies and providers as required
- Monitor tenant rent accounts, address any issues promptly, and maintain accurate records
- Respond promptly to anti-social behaviour complaints and escalate when necessary
- Maintain strong relationships with external support agencies to ensure residents receive the best possible service
- Proven experience in a similar scheme management role, particularly in sheltered or supported housing settings
- Demonstrated expertise in tenant and housing management, especially for older adults
- Skilled in managing rent accounts and maintaining accurate financial records
- Confident in conducting health and safety inspections within residential environments
- Excellent communication skills, with the ability to handle complaints and uphold tenancy agreements
- Experience collaborating with external agencies to provide support to tenants
This is a full-time position, Monday to Friday 9am - 5pm, with a competitive hourly rate of circa £17.20 PAYE or circa £21 per hour.
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