Absa Group Customer Service Representative

1 day ago


London, Greater London, United Kingdom Absa Group Full time

Absa Group is seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service in a fast-paced retail banking environment.

The estimated salary for this position is R300,000 - R400,000 per annum, depending on experience and qualifications.

Your key responsibilities will include:

  • Providing accurate and timely banking services to customers
  • Verifying customer information and ensuring compliance with bank procedures
  • Managing cash transactions and maintaining accurate records
  • Identifying and resolving customer queries and complaints
  • Working collaboratively with colleagues to achieve sales and service targets

To succeed in this role, you will need to have a Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies, or equivalent experience. You must also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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