Absa Group Customer Service Representative
1 day ago
Absa Group is seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service in a fast-paced retail banking environment.
The estimated salary for this position is R300,000 - R400,000 per annum, depending on experience and qualifications.
Your key responsibilities will include:
- Providing accurate and timely banking services to customers
- Verifying customer information and ensuring compliance with bank procedures
- Managing cash transactions and maintaining accurate records
- Identifying and resolving customer queries and complaints
- Working collaboratively with colleagues to achieve sales and service targets
To succeed in this role, you will need to have a Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies, or equivalent experience. You must also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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