Operational Services Supervisor

17 hours ago


Market Drayton, Shropshire, United Kingdom Serco Full time
Job Description

We are seeking a highly organized and customer-centric individual to fill the position of Duty Manager at our Market Drayton Leisure Centre.

As a Duty Manager, you will be responsible for managing the facility's daily operations, ensuring exceptional customer service, and maintaining a safe and clean environment.

This is an exciting opportunity to work in a dynamic team and contribute to the success of our leisure centre.

Main Responsibilities
  • Oversee the facility's day-to-day operations, prioritizing customer satisfaction and safety
  • Supervise and coordinate the operational team to ensure smooth service delivery
  • Process cash transactions and maintain accurate financial records
  • Develop and implement strategies to improve customer satisfaction and loyalty
About You

The ideal candidate will be a proactive and customer-focused individual with excellent communication and leadership skills.

Benefits
  • A competitive salary of £25,080.78 per annum, plus excellent benefits
  • Comprehensive training and development opportunities to enhance your skills and career prospects
  • A contributory pension scheme with employer contributions
  • Up to 21 days annual leave (pro rata) plus public holidays
  • A free membership package with access to leisure centre facilities

Serco/Serco Leisure Operating Limited manages the recruitment process on behalf of Shropshire Leisure Community Trust, which is committed to equal opportunities.



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