Service Delivery Manager

4 weeks ago


Northampton, Northamptonshire, United Kingdom Reboot Recruit Ltd Full time
Service Delivery Manager

Reboot Recruit Ltd is seeking a skilled Service Delivery Manager to oversee service delivery to high-profile customers using a managed service platform. Key responsibilities include maintaining strong relationships, managing performance, and ensuring operational service targets and contractual compliance. The ideal candidate will have 2+ years of experience in service delivery management within an MSP or IT Reseller environment and a proven track record of success in a service delivery management role.

Key Responsibilities:
• Oversee service delivery to high-profile customers
• Maintain strong relationships with customers and internal stakeholders
• Manage performance and ensure operational service targets and contractual compliance

Requirements:
• 2+ years of experience in service delivery management within an MSP or IT Reseller environment
• Proven track record of success in a service delivery management role

About Reboot Recruit Ltd:
We are a distinguished entity within the IT landscape, celebrated for our long-standing heritage and dynamic approach. We cater to a broad spectrum of clients, from medium enterprises to significant corporations and public institutions, providing an extensive range of services and solutions, leveraging global partnerships to enhance our offerings.

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