Lodge Manager

3 weeks ago


Cirencester, Gloucestershire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the lodge, and ensuring the overall success of the development.

Key Responsibilities
  • Manage the maintenance of the property, ensuring that all facilities and services are provided to a high standard.
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner.
  • Coordinate and organize activities and events to enhance the quality of life for residents.
  • Manage contractors and suppliers, ensuring that all work is carried out to a high standard and within budget.
  • Conduct regular health and safety checks, ensuring that the lodge is a safe and secure environment for residents.
Requirements

To be successful in this role, you will need:

  • A passion for excellent customer service and a commitment to providing a high level of service to residents.
  • Experience of working in a residential or customer-facing role, preferably in a similar environment.
  • Strong organizational and communication skills, with the ability to work independently and as part of a team.
  • Excellent administrative skills, with proficiency in Microsoft Office applications.
  • A calm and professional demeanor, with the ability to work under pressure and manage conflicting priorities.
What We Offer

We offer a competitive salary and benefits package, including:

  • Annual holiday entitlement of 24 days + Bank Holidays.
  • A day off on your Birthday.
  • Life Assurance.
  • Eye Care reimbursement.
  • Colleague Introduction reward scheme.
  • Professional development and qualifications.
  • Thorough induction and ongoing training.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please apply today.


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