Beauty Retail Leader

5 days ago


Birmingham, Birmingham, United Kingdom Sephora Full time

Lead and Inspire a Team of Beauty Enthusiasts

As a Store Manager at Sephora, you'll be the driving force behind creating an exceptional customer experience and leading a team of passionate beauty advisors. You'll have the opportunity to shape the future of beauty retail by fostering a culture of innovation, collaboration, and excellence.

Your Responsibilities:
  • Customer Experience Champion: Cultivate a welcoming and engaging environment for customers, providing personalized recommendations and expert advice to help them discover their perfect beauty solutions.
  • Digital Transformation Advocate: Empower your team to leverage digital tools and technology to deliver customized service and enhance the shopping experience.
  • Sales & Commercial Success: Drive sales performance and achieve key commercial objectives by motivating your team, implementing effective sales strategies, and analyzing market trends.
  • Operational Excellence: Ensure smooth store operations, maintain high-quality standards for merchandising, product presentation, and customer service. Collaborate with the Operations Manager to uphold visual merchandising guidelines and ensure a pristine shopping environment.
  • Business Acumen & Insights: Analyze key performance indicators (KPIs), identify growth opportunities, and provide valuable insights to the head office regarding market conditions, competitor activity, and customer preferences.
  • Team Leadership & Development: Foster a positive and supportive team culture. Provide coaching, feedback, and development opportunities to your team members, empowering them to reach their full potential.
What We Offer:

At Sephora, you'll be part of a dynamic and passionate community dedicated to reimagining the future of beauty.

  • Collaborative Culture: Work alongside talented leaders and teams who share your passion for beauty and innovation.
  • Continuous Learning: Benefit from comprehensive training programs and personalized career development plans to enhance your skills and knowledge.
  • Global Impact: As part of the LVMH family, you'll contribute to a global brand with a rich heritage and a commitment to excellence.

Sephora is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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