Senior Floor Manager

3 weeks ago


Hounslow, Greater London, United Kingdom JD Sports Full time

{"Role Overview": "As a Senior Floor Manager at JD Sports, you will play a vital role in driving sales and providing exceptional customer service. You will be responsible for managing the store floor, monitoring sales staff performance, and implementing visual merchandising strategies to attract and engage customers.

Key Responsibilities:

* Provide support to the Store Manager and take ownership of specific areas of the store floor
* Monitor and drive sales, ensuring targets are achieved and exceeded
* Ensure excellent levels of customer service are provided, dealing with complaints and enquires effectively
* Monitor the personal appearance of sales staff, ensuring they meet company guidelines
* Analyze reports to inform product placement and key selling lines

Requirements:

* Retail management experience is advantageous
* Excellent time management and communication skills
* Strong IT skills, including Microsoft Outlook, Word, and Excel
* Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

* Incremental holiday allowance
* Discretionary bonus scheme
* Staff discount on JD Group and other brands
* Personal development opportunities to learn and develop at work

If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you"}



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